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Digital Twin is an application that provides users with the opportunity to purchase, collect, and showcase digital blockchain collectibles containing exclusive rights to redeem physical objects.

Your privacy is important to us and we recognize that you may have concerns regarding the collection, use, and disclosure of your personally identifiable information (“Personal Information”) which we may gather during your use of the Site and the Services. This Privacy Policy informs you of the information we collect, the way we collect it, and what is done with it. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Site nor any other companies or persons associated with the Services.

1. What personal information do we collect?
When you redeem for a physical product on the digitalxtwin.io site, we register your name, email and address in our system to enable us to send you your order. When collecting personal data from the Digital Twin site, we ensure that it is always done with your consent, and that you are always informed of exactly what information is collected and why.
We store your information until you ask us to do otherwise. If you do not wish to be our customer anymore and no longer want to receive newsletters, please let us know by email at support@digitalxtwin.io or you can unsubscribe from the newsletter at any time by clicking on the link in every newsletter.
We will not disclose your personal information to third parties, only to the Jewelry brand that the NFT drop corresponds to. The company’s management and customer service department have access to the information held about you. We do not store encrypted customer data. We will not sell your email address to third parties.

2. How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, shipping details, and providing you with order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. How do we protect your personal information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.

4. How do we ensure that our processing systems remain confidential, resilient and available?
We implement a variety of measures to ensure that our processing systems remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls and conduct regular penetration testing to identify and address potential vulnerabilities.

5. Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. If you access other websites using the links provided, the operators of these websites may collect information from you that will be used by them in accordance with their privacy policies. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities

6. Sharing your personal Information
We may disclose your personal data as part of a corporate transaction such as a corporate sale, merger, reorganization, dissolution, or similar event. Finally, we will access, transfer, disclose, and/or preserve personal data, when we have a good faith belief that doing so is necessary to:
(1) comply with applicable law or respond to valid legal process, judicial orders, or subpoenas;
(2) respond to requests from public or governmental authorities, including for national security or law enforcement purposes;
(3) protect the vital interests of our users, customers, or other third parties (including, for example, to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone);
(4) operate and maintain the security or integrity of our Site, including to prevent or stop an attack on our computer systems or networks;
(5) protect the rights, interests or property of Digital Twin or third parties;
(6) prevent or investigate possible wrongdoing in connection with the Site; or
(7) enforce our Terms of Service.

7. How do we protect your personal information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.

8. Your rights
General Data Protection Regulation (“GDPR”)
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@digitalxtwin.io
If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
• The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Information.
• The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California Consumer Privacy Protection Act (“CCPA”)
If you are a resident of California, you have certain information protection rights under the Consumer Privacy Protection Act (“CCPA”). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.
Under the Consumer Privacy Protection Act, you have the following data protection rights:
• The right to access data. This right to access data grants a person the ability to request that a business confirm whether it has personal information about him or her, the type of personal information that the business keeps about the individual, and/or a copy of the specific information that the business has on file. For inquiries click the following link: What information do you have on me?
• The right to be forgotten. The right to be forgotten grants the ability of a person to request that a business delete the personal information that it holds about them.
• The right to opt-out from having information sold. The right to opt-out grants to the ability of a person to direct that a business cannot sell the personal information that it holds about them.
• The right to opt-in to having information sold. The right to opt-in refers to the requirement within the CCPA that a business cannot sell the personal information of a consumer that is less than 16 years old unless the business has received “opt-in” consent – i.e., affirmative authorization for the sale of the information. If a child is between the ages of 13 and 16, they can provide the necessary opt-in consent directly to the business. If a child is under the age of 13, a parent or guardian must provide the consent.
• The right to receive services on equal terms. The right to receive services on equal terms prevents us from discriminating against you when exercising your rights under the CCPA.
In order to exercise your right under the CCPA, you may make a request to have any personal data collected removed by clicking the following link: Do Not Sell My Personal Information. Requests to remove personal information will remove all past information collected. Please note that we may ask you to verify your identity before responding to such requests.

9. Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You can choose to disable cookies. You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies.

10. Changes
We will update this Policy when necessary to reflect customer feedback and changes to our site. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the Policy or in how Digital Twin will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by sending you a notification directly. We encourage you to periodically review this privacy statement to learn how Digital Twin is protecting your information.

11. Contact Digital Twin
If you have questions or concerns regarding this Privacy policy, or would like to update your preferences or information we have about you, please contact us at support@digitalxtwin.io. We will take reasonable steps to respond to your request.